Asos Delivery Live Chat
Asos cooperates with mail forwarders wndirect and trakpak who allow you to track location of your goods using only asos order number.
Asos delivery live chat. The same research shows that 31 of respondents. To track asos order just enter your order number in the search box on top and our tracking robots will find your parcel in no time. The figure is slightly lower in the uk but still growing at 53 up from 41 in 2011. Queries resolved in.
Choose whichever channel works best for you as our customer care team will get back to you as soon as possible. Standard shipping times are around 3 days while the express delivery is approximately 1 day. To ensure you get a response as quickly as possible our customer care team are trained to handle queries across all platforms including live chat social and email. Help information help track order delivery returns premier delivery 10 student discount about asos about us careers at asos corporate responsibility investors site cyber security more from asos mobile and asos apps asos marketplace gift vouchers.
Goods haven t arrived till date despite atleast 10 or more email exchanges about the items. Under an hour. The shipment i received was broken and two items missing from box. Three separate orders all over 75 to canada to receive free shipping only to be informed by my local post office that asos put a collect on delivery.
Live chat is still a relatively new customer service channel though it s proving to be an increasingly popular method of communicating with brands. Asos orders can be tracked using shipment tracking number or order number. Live chat email telephone. The worst experience ever with asos.
Stats from boldchat show that more than 65 of us online shoppers have used live chat up from 50 4 in 2009. To help you save even more there is free delivery on all orders over 46. You can message them in messenger live but you have to wait along time to hear back contacting customers service is. Asos singapore doesn t charge a fee if you select standard shipping.
There is no phone number you can ring on to check status and talk to anyone. However if you opt for express delivery there will be a charge of 4 70 sgd. Asos offers fashion for everyone and you can also get beautiful styles in sizes 16 30 at asos curve. Oliver for professional work and i hope asos change the shipping company aramex because have worst service in saudi arabia.
The costumer services was excellent i had problems with aramex delivery. If you were hoping to talk to a asos agent live right now on the phone or via live chat this might be disappointing. Asos provides their best customer service over email. You can choose from their own range of brands like river island pull bear nike diesel and others.
Directly contact with live chat in asos and the refunds the item.